Contact information
Contact Information
We'd love to hear from you.
Whether you have a question about an order, shipping, returns or one of our products, our team is here to help.
Customer Support
We aim to respond to all enquiries within 1–2 business days.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (AEST)
Closed on weekends and Australian public holidays.
Before Contacting Us
To help us assist you as quickly as possible, please include:
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Your order number (if applicable)
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Your full name
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A brief description of your enquiry
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Photos or videos if you're reporting a damaged or faulty product
Returns
Please do not send products back without contacting FIRSTEVO first.
As products may be fulfilled by different suppliers, we'll provide the correct return instructions after reviewing your request.
Stay Connected
Website:
Email:
Thank you for choosing FIRSTEVO.
Start Strong. Evolve Further.